### Refund Policy
At Milkywaay Services Private Limited, we value our customers and strive to provide the best experience possible. Please review our refund policy for eBooks and courses purchased on our website.
#### eBooks and Courses Refund Policy
1. **Eligibility for Refund:** Customers are eligible for a full refund for eBooks and courses purchased on our website within 7 days from the date of purchase.
2. **Exclusions:** Refunds will not be provided for any purchase made after the 7-day refund period.
3. **Requesting a Refund:** To request a refund, please contact our support team at pavantouchit@gmail.com with your order number and reason for the refund. Our team will review your request and respond within 2 business days.
4. **Processing Refunds:** Once your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow up to 10 business days for the refund to reflect in your account.
5. **Late or Missing Refunds:** If you haven’t received a refund within the stated time frame, please contact your bank or credit card company, as it may take additional time for the refund to be officially posted. If you still have not received your refund, please contact us at pavantouchit@gmail.com.
7. **Changes to the Refund Policy:** Milkywaay Services Private Limited reserves the right to modify this refund policy at any time without notice. Any changes to the policy will be posted on this page.
#### Contact Us
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us at pavantouchit@gmail.com.